Frequently asked questions

Your privacy and security is our highest priority. We use Shopify Payments, an encrypted and PCI-compliant payment system trusted by millions of merchants worldwide. Your card details are never stored on our servers.

We accept all major credit and debit cards including Visa, Mastercard and American Express. If you prefer a faster checkout, GooglePay and ApplePay are supported at the payment step. Only one payment method can be used per order.

Add your items to the cart and head to checkout. On the first page of checkout you will see a box to enter your discount code, then click Apply to lock in the saving before payment. Only one discount code can be used per order.

All pricing on our store is in Australian dollars (AUD). Your bank may show the charge in your local currency using its own exchange rate if you are ordering from outside Australia.

You can reach us through the contact page. We aim to reply within one business day. Please include your order number and, if the question relates to a product issue, a clear photo so we can help you as quickly as possible.

Please contact us as soon as possible with the subject line CHANGE or CANCEL and your order number. If your order has not yet been dispatched we will do our best to update or cancel it. If it has already left the warehouse the returns process will apply.

Every email we send has an unsubscribe link at the bottom. You can also reply asking to be removed and we will action it manually.